How can we help?
Open the app, pick a vehicle, set pickup and drop-off, confirm. You see the fare and the captain's ETA before anything is charged.
Base fare + (per-km rate × distance) + any waiting time. See the Pricing page for the full rate table and worked examples.
Match your load to payload and size — motorcycle for documents up to a dump truck for aggregate. The Vehicles page lists what fits each one, or tell us your load in the app and we recommend one.
Cairo, Giza, Alexandria, 6 October and New Cairo, with more coming. Intercity lanes (e.g. Cairo ↔ Alexandria) are available on quote.
Yes — book instantly or schedule a pickup up to 7 days ahead, including recurring daily runs for business.
Track live and message in-app; if the ETA slips, support steps in.
Yes — edit the drop-off in-app before the captain arrives, or share a live location pin. Big changes may adjust the fare, shown before you confirm.
Yes — rates scale with monthly volume, and contract rates are available for repeat lanes. See Pricing or book a demo.
Yes. Captains collect COD at the door and remit to your wallet or bank the next business day, with a reconciliation statement.
Enterprise plans include a dashboard plus API: create trips, live status webhooks, COD reconciliation and receipt retrieval, with a dedicated manager.
Yes — reverse pickups and returns are supported, and multi-stop lets you batch several drops or pickups in one dedicated run.
Defined pickup ETA, on-time percentage and support-response targets, with a reserved captain fleet by zone. Exact figures are set in your contract.
Fill the form on the Drive page — we'll WhatsApp you within 24 hours.
Finish a trip today, get paid tomorrow — to your wallet or bank. Payouts land within 24 hours; there are no hidden deductions.
A valid Egyptian license (class matching your vehicle), vehicle registration with a passed inspection, national ID, and a smartphone (Android 8+/iOS 13+).
A clear commission shown on every trip before you accept — you always see the fare and what Postagy takes. Fuel is the captain's; there's no sign-up deposit.
Yes. Fleet partners onboard 5–50 vehicles on one account with per-vehicle payouts and steady demand — see the Fleet section on Solutions.
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Tracking & OTP
You get a live map in the app; you can share a tracking link with the receiver by WhatsApp or SMS — they don't need the app.
Your pickup code starts the trip; the receiver's one-time code confirms drop-off. Two codes = two confirmations.
Every trip has a reference like #PG-2026-08274 — quote it when you contact support.
The captain waits a short grace period and calls; then support helps you reschedule or return the goods.
Payments & wallet
Card, the Postagy wallet, or cash on delivery — you choose at checkout.
For merchants, the captain collects the goods' value from the receiver and remits it to you next business day, minus the service fee.
Free before a captain accepts (EGP 20.00 after assignment, 50% of base after pickup). Wallet refunds are instant; card refunds land back on your card within 5–7 business days.
Nothing is charged if a card is declined. Retry the card, switch to the Postagy wallet, or choose cash on delivery — your booking isn't lost.
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